Amazon India has launched two all-women delivery stations in Kerala. These stations are situated in the towns of Aranmula (Pathanamthitta district) and Kodungallur (Thrissur district) and operated by Delivery Service Partners (DSPs) who provide job opportunities to more than 50 women in the region.
The launch of these all-women delivery stations complements Amazon India’s efforts to increase opportunities for women in the logistics sector whilst strengthening its diversity, equity and inclusivity (DEI) commitment.
The company already has two all-women delivery stations in Chennai and Kadi, Gujarat.
The DSP programme is a last-mile delivery model where Amazon India partners with Small and Mid-size Businesses (SMBs) to deliver packages to Amazon customers.
For many partners, this programme is their first entrepreneurial venture.
They leverage their local knowledge of the community and technological support offered by Amazon India to seamlessly fulfill delivery promises to customers.
The launch of these stations in these towns not only enables Amazon India to deepen its reach to customers in and around these areas but also provide growth and work opportunities for DSPs and associates they hire.
Stating that these stations are completely managed and run by women across managerial and delivery associate roles, the statement also said all associates are provided with training support across different aspects including customer service, handling packages, technology and safety.
The company has introduced several measures to ensure a safe workplace for women by creating awareness and building various feedback mechanisms, and a dedicated helpline number created for associates to dial in for any support or help needed during day.
Amazon India has also created opportunities for military veterans across various functions of its operations network, enabling them to create fulfilling alternate career opportunities.