Olive by Embassy, the technology-led hospitality division of Embassy Group, has launched Open Hotels, the world’s first fully remote-operated, AI-native hotel operator. Tailored for budget-to-midscale properties, Open aims to revolutionise operational efficiency and scalability.

The India-born platform slashes staff-to-room ratios by 57 percent—from 0.7 to 0.3—while enhancing guest satisfaction and increasing RevPAR. CEO & Co-founder Kahraman Yigit stated, “We were the first to run hotel receptions through video conferencing. Once we layered in Voice AI and analytics, guest satisfaction and profit margins surged. The tech was too powerful to keep to ourselves so we’re now offering it under Open Hotels.” The platform is already live in 12 hotels across Bangalore, Hyderabad, Mysore, Vijayawada, and Chikmagalur.

Open is offered in two formats: Franchise: Hotel owners manage their own staff while accessing the full tech stack. Full Management: Open runs the hotel via its centralized remote AI command center. Both models are plug-and-play and require no CapEx investment. Front desks are replaced with live video receptions.