Reliance Retail, India’s largest organised retail chain with 19,340 stores and ?330,870 crore in gross revenue for FY25, is set to deepen its presence in tier 2 and tier 3 cities while selectively exploring international markets.

“Our expansion plans are focused on building a future-ready retail ecosystem that’s inclusive, sustainable, and globally competitive,” said Isha Ambani, Executive Director of Reliance Retail Ventures (RRVL). While specific global markets weren’t disclosed, Reliance already has international exposure through Hamleys, acquired in 2019.

The company’s omni-channel strategy, blending physical and digital, is powered by technology and innovation, with AI, predictive analytics, and robotics enhancing customer experience, pricing, marketing, and supply chain efficiency. Isha emphasised the importance of “strategic partnerships, local sourcing, and digital infrastructure” as key levers for growth.

Reliance Retail opened 2,659 new stores in FY25. Its FMCG arm, achieved Rs 11,450 crore in sales in just its second year, while JioMart scaled up hyperlocal deliveries using Reliance’s vast store network.