The Indian Railways rolled out digitally user depot module (UDM) developed by the Centre for Railway Information Systems (CRIS) across all user depots of the Western Railway on 28 September 2020.
The system will be implemented shortly across all zones of the Indian Railways. The Railway’s supply chain up to stores depots has already been digitized; however activities at user-end are being done manually.
The implementation of this system will bring in changes from manual working to digital working with real time transactions and online information exchange among all stakeholders.
This will ensure digitisation of complete supply chain, including user depots.
The system will facilitate economy, efficiency and transparency besides improved asset management. It will ensure improved service level and customer satisfaction.