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Gati-KWE improves logistics solution for SMEs

Tuesday, 27 Apr 2021
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Group company Gati-KWE has upgraded its logistics solutions for small and medium enterprises by integrating a gamut of customised products. Gati-KWE offers end-to-end logistics solutions to small and medium enterprises (SMEs).

The logistics solutions of Gati-KWE for SMEs are customisable as per the budget and actual service requirements. The company is intensifying its reach among SMEs in metros and Tier-II and -III cities.

Gati-KWE aims to enhance revenue share from the SME segment to 50 percent from 30 percent at present in the next two years, banking on differentiated service offerings, strong digital initiatives such as chatbot, AP integrations, automation, among others.

Gati-KWE aims to propel growth-focused SMEs towards their goals and accelerate growth in the sector.

SMEs have emerged as the engine of growth for economy and due to the growing internet penetration, geographical periphery of potential markets for SMEs is always increasing, so is the growth potential.

Apart from offering technologically advanced domestic air and surface logistics solutions for SMEs, Gati-KWE has also launched deferred service offerings for companies with low bandwidth of last-mile distribution spend.

For SMEs catering to multi-brand outlets (MBOs), the company has introduced tech-enabled multi-location pickup services, which can be accessed through a WhatsApp chatbot 'Genie' offering instant assistance or customer portal on

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